Before starting

【Advance preparations】
  • Internet-connected PC
    • Compatible Windows operating systems and browsers are as follows.
      • Microsoft® Windows® 10/11
      • Microsoft Edge (most recent version as of release date)
      • Mozilla Firefox (most recent version as of release date)
      • Google Chrome (most recent version as of release date)
    • Compatible Macintosh operating systems and browsers are as follows.
      • Mac OS X (from version 10.9.2)
      • Safari (most recent stable version)
      • Mozilla Firefox (most recent version as of release date)
      • Google Chrome (most recent version as of release date)
    • At least 20 GB of free storage space is required.
  • Commercially-available USB storage device
    • A USB storage device with a capacity of at least 32 GB (formatted in FAT32 or exFAT) is required.
    • Do not store anything on the USB storage device other than the data required for updates.
  • Warning:
    • Updating the on-board unit requires the removal/insertion of the USB storage device, and the ignition to be left ON continuously. Park the vehicle where you can work safely.
    • Do not remove the USB storage device from the on-board unit while the device is being updated, as it may result in a malfunction.
    • Operation of the USB storage device is not guaranteed.

Overview of procedures applicable to services (map update, software update)

Services are applied using the following four procedures.


  1. Insert the USB storage device into the USB socket for the on-board unit, and retrieve the on-board unit information file.
Procedure1

  1. Connect the USB storage device on which the on-board unit information file is saved to a PC, access the website and upload the on-board unit information file.
Procedure2

  1. Select the service on the website and download the update data and update key.
Procedure3

  1. Insert the USB storage device on which the update data is saved into the USB socket for the on-board unit, and perform the update on the on-board unit.
Procedure4